What is Managed IT?
Managed Business IT Services involve outsourcing IT operations to a specialized provider, offering businesses a proactive, comprehensive approach to managing their technology and cybersecurity risk.
This model includes regular system maintenance, cybersecurity, reporting, data management, and cloud services tailored to each business's requirements. It's a practical solution that allows businesses to focus on their core activities while benefiting from expert IT support. Managed IT Support Services also provide scalability, adapt to a company's growth and changes, and reduce data loss and security breach risks. Companies providing these services are MSP (Managed Service Providers) or MSSP (Managed Security Services Providers).
Why does my Baltimore business need an IT services provider?
Ask yourself these questions, and you may find the answer is a managed IT service provider like Avid Practice:
- Do you believe your IT systems are more unpredictable than they should be?
- As your reliance on IT grows, is it essential for your organization to increase profitability, security, and efficiency?
- Are technology and compliance requirements growing significantly faster than your internal teams can support them?
IT services were once available mainly for break-fix — you break it, IT services fix it — but have become so much more essential, now "managed" services, as reliance on technology grows. The most compelling difference is the actual value delivered: switching from break-fix to a managed services relationship provides significantly more protection, and with a general fixed-fee arrangement you have predictable ongoing support costs.
What we provide
Exclusive services, proactively managed
Proactive Management & Maintenance · Technology Risk Assessments · 24×7 Proactive Monitoring, Alerting & Systems Management · Managed Security & Data Protection Services · Workstation & Server Vulnerability Scanning · Anti-Virus / Anti-Malware Protection
Consulting: Microsoft Azure Certified Engineers · Project Review and Collaboration. Support: U.S.-based Help Desk, 8–5 EST with emergency night and weekend options, direct phone and email contacts. Tooling: Ninja management, automation and alerting; Connectwise Manage ticketing.
Serving the Baltimore Metropolitan region
Avid Practice offers a wide range of technology services to businesses throughout the Baltimore Metropolitan region, including: Managed IT, IT Disaster Recovery, Backup & Disaster Recovery, IT Consulting, Cloud business services, IT Security & Compliance, Phishing Training & Testing, and Microsoft Office 365. We participate in the Buy Maryland Cybersecurity program.
Related reading: Why Do I Need Managed IT Services For My Business? and The Ultimate Guide to Securing Your Business.